FAQ

 

What types of CNC systems does Suntronix offer?
We provide CNC controller systems for plasma tables, routers, mills, and rotary cutting solutions.

What are the benefits of building my own CNC frame?
Building your frame can reduce costs and allows customization to your project specifications.

Can I use SuntronixCNC systems for industrial applications?
Yes, our systems are suitable for industrial-grade applications, comparable to ESAB and Hypertherm.

Do you provide support for building my own CNC frame?
Absolutely, we guide you through building your frame, offering advice on materials and design.

What is Torch Height Control (THC), and is it included?
THC maintains the optimal distance between the plasma torch and material and is included in our systems.

Can Suntronix systems handle square tube rotary cutting?
Yes, our systems support versatile square tube rotary cutting.

Where is Suntronix located?
Suntronix is based in Alberta, Canada.

How much experience does Suntronix have?
We bring over 35 years of expertise in building various CNC tables.

What software do you recommend for designing CNC parts?
We suggest using Fusion 360, AutoCAD, or LightBurn for design.

Do you provide after-sales support?
Yes, we offer comprehensive after-sales support, including drafting help and technical assistance.

How do I order a CNC system from SuntronixCNC?
Contact us directly to discuss your needs, and we’ll guide you through the ordering process.

What payment methods do you accept?
We accept various payment methods, including e-transfers and major credit cards.

How long does it take to receive my CNC system after ordering?
Delivery times vary, but we’ll provide an estimated time upon ordering.

Do you offer training on how to use the CNC system?
Yes, training and tutorials are available to help you get started.

Can I upgrade my CNC system in the future?
Our modular systems can be easily upgraded to match growing needs.

What is the warranty on SuntronixCNC systems?
We offer a standard warranty covering parts and technical support, with specific terms discussed at purchase.

How can I contact SuntronixCNC for support or inquiries?
Reach us by phone or email; our contact details are on the website.